Gestor 3DHow can we help?
Use one of our official channels to ask questions, report a problem or get help with the Gestor 3D platform and extension.
Tell us what happened in as much detail as possible.
We will reply as soon as possible using the contact details given in your request.
Support form
Send a description of the problem and the information we need to look into it.
suporte@gestor3d.pro
Send your question straight to the official Gestor 3D support email address.
WhatsApp group
Join the official community to follow conversations and share experiences with other users.
Include the context needed to reproduce the problem.
- Tell us whether the problem happened on the website or in the extension.
- Describe the steps you took before the error.
- If possible, attach a screenshot without sensitive data.
Answers to the most common questions.
See quick guidance on access, subscriptions, security and extension support.
I forgot my password. How do I get back into my account?
On the sign-in screen, choose the option to reset your password and follow the instructions sent to the email address registered on the account.
How do I report a technical problem?
Use the support form and describe what happened, the steps you took, the device or browser you used and, if possible, a screenshot without sensitive data.
Where do I change or cancel my subscription?
Sign in to your account and open the subscription page to see your plan, billing and the options available.
Can I send my password or card details to support?
No. Gestor 3D never asks for your password, access tokens, card details or authentication codes through support.
Does support help with the browser extension?
Yes. Mention that the issue happened in the extension and describe the page, the browser and the steps that led to the problem.
Is there an official Gestor 3D community?
Yes. The support page and the platform dashboard give access to the official WhatsApp community group.
Protect your account. Never send your password, access tokens, card details or authentication codes in support requests.