Keep everything needed for production in one place
An order brings together the customer, products, quantities, discount, sales channel and dates. Your team can check what was agreed without digging through scattered messages.
Add specific notes about colour, finish or personalisation whenever they matter for delivery.
Production
Use statuses to see progress at a glance
Update the order as it moves from pending to production and delivery. A consistent routine helps you spot delays and organise your printer queue.
The delivery date also affects how revenue is read in the financial view, so it should reflect when the sale actually happened.
Inventory
Confirming an order moves your materials
Inventory is deducted using each product's bill of materials, with transactional protection on the server. If any step fails, the system avoids confirming only part of the movement.
Even so, waste, test prints and failures that happen outside an order still need to be recorded as part of your routine.
Recording the sales channel on each order, whether it is your own shop, a marketplace or a direct sale, helps you compare where your orders come from over time.
Keep channel names consistent so that reports and filters group sales correctly.
Common questions
Quick answers before you start.
Can I select products I have already saved?
Yes. Orders use your own catalogue to find products and fill in their bill of materials.
Can I apply a discount?
Yes. The discount is entered per item, within the limits validated by the platform.
Does an order reduce inventory?
Yes, based on the bill of materials and the order rules. The operation is protected on the server to prevent partial movements.
Can I record the sales channel of each order?
Yes. Each order stores the sales channel together with the customer, items and dates, so you can see where your sales come from.